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You provide IAM credentials with read-only SES and CloudWatch access, and SendScope sets up SNS topics to receive bounce, complaint, delivery, open, and click events. A guided setup wizard walks you through the entire process, or you can use the auto-configure feature that creates the SNS topics and subscriptions for you in one click.

Your email sending is completely unaffected. SendScope is a monitoring layer, not a sending proxy. It reads events and metrics from AWS; it never sits in the delivery path. If SendScope is temporarily unavailable, events queue in SNS and are processed when service resumes.

Event-based alerts (rate thresholds, volume spikes, sending silence, engagement drops) evaluate every 5 minutes. AWS-level checks (reputation danger, quota usage, account health) evaluate every 15 minutes. You can configure per-rule cooldowns to avoid alert fatigue.

Email, Slack (via webhook), Discord (via webhook), generic HTTP webhooks with customizable payloads, and Apprise for unified notifications. Each alert rule can target a different channel, so your ops team gets Slack pings while your email team gets email summaries.

AWS credentials are encrypted at rest using AES-256 via ASP.NET Data Protection. Credentials are never returned to the client after initial setup. All webhook URLs are validated against SSRF (private IPs, loopback, metadata endpoints are blocked). The platform includes a hash-chained audit trail of all security-relevant actions.

Yes. SendScope is GDPR compliant and all data is stored on infrastructure hosted in the European Union. You can export your personal data and delete your account at any time, which removes your accounts, events, suppression entries, and alert history. AWS credentials are encrypted at rest, and all security-relevant actions are recorded in a tamper-evident audit trail.

Yes. Each SES account you connect can be in a different AWS region. The Pro plan supports up to 5 accounts, and the Business plan supports unlimited accounts. Each account gets its own dashboard, alerts, and suppression list.

VDM provides dashboards with rate graphs, ISP drilldowns, per-message diagnostics, and configuration recommendations via its Advisor. It costs $0.07 per 1,000 emails (with volume discounts to $0.02 at 100M+ emails/month). However, it has no built-in alerting, no suppression management, and no aggregate analytics like deliverability funnels or sending heatmaps. CloudWatch provides SES metrics (sends, deliveries, bounces, complaints, opens, clicks) but you need to build your own alarms and notification pipelines. SendScope adds 10 alert condition types with Slack/Discord/webhook delivery, bidirectional suppression sync, deliverability funnels, DKIM/SPF/DMARC authentication monitoring, anomaly detection, and scheduled digests, all at a flat monthly price with no per-email surcharge.

Yes. The Starter plan is free and includes one SES account with a real-time dashboard and default safety-net alerts. Paid plans include a 7-day free trial so you can evaluate the full feature set before committing.

SendScope automatically adds hard-bounced and complained addresses to your local suppression list. It then syncs these entries to your AWS SES account-level suppression list, and imports any entries that exist on the AWS side. This bidirectional sync runs every 15 minutes automatically, or you can trigger it on demand.

Yes. Suppression lists can be exported to CSV. Event data is available through the API. SendScope also supports full personal data export and account deletion for GDPR compliance.